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Privacy Policy

Last Updated: October 1, 2025

1. Website Data Collection

User Data
Basic non-identifiable information about your user on the website is collected, the majority of which is provided during registration, such as email addresses and usernames.

IP addresses for registered users are stored within the system to aid with moderation duties, including spam prevention and detecting alternative accounts.

Accounts can be deleted by a site administrator upon request, which will remove all data relating to your user from our system.


2. Cookies

Cookies are used to store small pieces of non-identifiable information with your consent.

Consent: To consent to the use of cookies, you must either close the cookie notice (as explained within the notice) or register on our website.

Stored Data: Data stored by cookies includes any recently viewed topic IDs, along with a unique, unidentifiable hash when you select "Remember Me" to automatically log you in on future visits.

Types of Cookies: Necessary, functional, and analytical cookies may be used. Analytical cookies may include third-party services such as Google Analytics.

Managing Cookies: You can manage or withdraw your consent at any time by adjusting your browser settings or using the cookie notice popup.


3. Minecraft Server Data Collection

When you play on our Minecraft server, we may collect the following information:

  • Username/UUID: Required to identify your account on the server.

  • IP Address: Used for server security, moderation, anti-cheat measures, and detecting alternative accounts.

  • In-game Behavior Data: This may include chat logs, gameplay actions, or other information necessary for moderation, community management, or troubleshooting.

Purpose of Collection:

  • To provide server access and functionality.

  • To ensure fair play, detect cheating, and moderate the community.

Data Retention:

  • Your server account data is retained until you request deletion or your account becomes inactive for a prolonged period.

  • Logs and gameplay data may be kept for moderation and security purposes.


4. Public Ban, Warn, Kick, and Mute Information

We maintain a public page displaying bans, warns, mutes, and kicks issued on our Minecraft server. This page may include:

  • Username or UUID of the player.

  • Type of punishment (ban, mute, warn, kick).

  • Reason for the punishment.

  • Duration or date of the punishment.

  • Staff member who issued the punishment.

Purpose:

  • To ensure transparency in moderation.

  • To maintain a safe and fair community environment.

  • To allow players to verify their punishment history.

Retention:

  • Punishments remain visible indefinitely unless successfully appealed.

User Rights:

  • You may appeal punishments through our designated appeal system.

  • Punishment records will not be removed unless an appeal is accepted or the punishment is determined to have been issued in error.


5. Use of Information

Collected information is used for:

  • Providing and maintaining our website and Minecraft server.

  • Account management and user authentication.

  • Moderation, spam prevention, and detecting alternative accounts.

  • Improving the website, server, and overall user experience.

  • Ensuring website and server security, preventing fraudulent activities.

  • Processing payments and supporting transactions.


6. Data Sharing and Disclosure

We do not sell or trade your personal data. Data may be shared only in the following cases:

  • Service Providers: Trusted third-party services assisting with website or server operation, under confidentiality agreements.

  • Legal Requirements: If required by law or legal processes.

  • Business Transfers: In case of mergers, acquisitions, or asset sales.


7. Payments

We do not directly collect or process payment information such as credit card details. All payments made through our webstore are securely handled by Tebex (Overwolf Group), our third-party payment provider.

When making a purchase, Tebex may collect and process personal information (such as billing details, email addresses, and transaction history) in accordance with their own privacy policy.

You can review Tebex’s Privacy Policy here: https://reforgedearth.tebex.io/terms/privacy


8. Discord

We operate a community Discord server for communication, support, and community engagement.

Please note that all information collected and processed on Discord (such as your username, messages, or Discord ID) is governed by Discord’s Privacy Policy, not ours. We do not control or store data collected by Discord.

We may use Discord for:

  • Community interaction and announcements.

  • Providing support through tickets or messages.

  • Moderation and enforcing server rules.

Discord’s Privacy Policy can be found here: https://discord.com/privacy


9. Data Security

We implement reasonable technical and organizational measures to protect your personal information. However, no method of online storage or transmission is completely secure, and we cannot guarantee absolute security.


10. User Rights

Depending on your location, you may have rights including:

  • Accessing your personal data.

  • Correcting inaccurate or incomplete data.

  • Requesting deletion of your data.

  • Restricting processing of your data.

  • Withdrawing consent for cookies and other processing.

To exercise these rights, please contact us at support@reforgedearth.com


11. Children’s Privacy

Our website and server services are not intended for children under 13. We do not knowingly collect personal information from children under 13.


12. Changes to This Policy

We may update this policy from time to time. Updates are effective when posted on this page.


13. GDPR Compliance (European Union)

Our website and server are based in Germany, EU, and we comply with the General Data Protection Regulation (GDPR).

Data Use:
Personal data is processed for account management, moderation, security, and community operation.

Data Storage and Retention:
Data is stored temporarily and deleted at the start of each new season, unless required for moderation or legal purposes.

User Rights:
EU users may access, correct, delete, restrict processing of their data, withdraw consent, or lodge a complaint with an EU supervisory authority.

Contact:
To exercise your rights, contact us at support@reforgedearth.com